Fulfillment & Shipping

At Untangled, each piece is carefully curated or prepared to ensure quality and satisfaction.

Processing Times

Ready-to-ship thrift items typically ship within 1–3 business days.

Made-to-order or supplier-fulfilled items may take 5–10 business days to process before shipping.

Shipping Times

Once shipped, most U.S. orders arrive within 3–7 business days, depending on the carrier and location.

Tracking Information

Tracking is provided for all orders once shipped. Please allow 24–48 hours for tracking updates.

Split Shipments

If your order includes multiple items, they may arrive separately due to different fulfillment sources.

Shipping Delays

Occasional delays can occur due to weather, holidays, or carrier issues. We appreciate your patience.

Incorrect Addresses

Please ensure your shipping address is correct at checkout. Untangled is not responsible for orders shipped to incorrect addresses provided by customers.

Questions or Concerns

For any shipping questions, contact us anytime — we’re happy to help.

Thank you for supporting Untangled 🤍